SENIOR CARE
Supporting independence through compassionate daily care.
Trusted Care.Right at Home.
Professional, personalised home-based care that helps you or someone you love live safely and comfortably at home.
Complimentary initial home assessment.
Home-Based Care, Built Around You
From everyday support and companionship to more complex care needs, we take the time to understand what you need, thoughtfully match you with the right carer, and stay involved every step of the way.
The right care starts with understanding the person. No two people, families or care situations are the same. That’s why Hentro begins by listening. We get to know the person who needs care, understand their circumstances and assess what support would make life at home safer, easier and more comfortable.
From there, we develop an appropriate care plan and carefully match each client with a carer suited to their individual needs and circumstances. And our involvement doesn’t end once a carer is placed. We remain connected to our clients, families and carers throughout the care journey.
Services
Care built around you.
POST-OPERATIVE CARE
Helping individuals recover safely at home.
PALLIATIVE CARE
Comfort-focused care delivered with dignity and compassion.
MEDICAL MONITORING
Providing reassurance through ongoing observation and support.
DAILY LIVING ASSISTANCE
Helping with everyday routines that make life easier.
COMPANIONSHIP
Meaningful connection that reduces isolation and support emotional wellbeing.
Why Hentro
More than finding a carer. Inviting someone into your home to care for you or someone you love requires enormous trust. Hentro provides more than access to carers. We bring structure, professional oversight and ongoing support to the relationship.
WE LISTEN.
We start by understanding the individual, their needs and the family around them.
WE MATCH.
We thoughtfully match carers and clients, considering care requirements as well as the person behind them.
WE SUPPORT.
Our team remains involved, supporting both the family and carer as needs change.
WE UPHOLD PROFESSIONAL STANDARDS.
Our carers are carefully selected, trained and supported to provide care that reflects the standards families should be able to expect from Hentro.
DIGNITY. CONSISTENCY. RESPECT.
Hentro Care Locations
We’re growing Hentro Care Connect across South Africa, bringing professional, personalised home-based care to more families and communities. Find your nearest Hentro team to arrange a complimentary home assessment or speak to someone locally about your care needs.
KimberleyVISIT KIMBERLEY
Home-based care for individuals and families across Kimberley and surrounding areas.
East Rand, JohannesburgVISIT EAST RANDProfessional home-based care and family support across the East Rand.
PretoriaVISIT PRETORIATrusted care at home, tailored to the needs of individuals and their families in Pretoria.
How It Works
Finding the right care doesn’t need to feel overwhelming.
STEP 1: LET’S TALK
Every journey begins with a conversation. We’ll take the time to understand your concerns and answer your questions
STEP 2: FREE HOME ASSESSMENT
We’ll visit your loved one at home to understand their needs, routines and preferences.
STEP 3: PERSONALISED CARE PLAN
Together, we’ll develop a care plan tailored to your family’s unique circumstance.
STEP 4: CAREFULLY MATCHED CARER
We’ll match your loved one with a carer who is the right fit - not only in terms of skills, but also personality and compatibility.
STEP 5: ONGOING SUPPORT
As needs change, we’re here to provide ongoing communication, guidance and support for both clients and families.
HEALTHCARE PROFESSIONALS
A care partner for your patients beyond the consultation room. When a patient needs additional support at home, families often don’t know where to begin.
Hentro works with healthcare professionals and families to help make the transition to appropriate home-based care easier, with a personalised assessment, thoughtfully matched carers and ongoing support.
Whether someone is returning home after hospitalisation, living with changing care needs or requiring longer-term assistance, we’re here to help.
CARERS
Great home-based care depends on great carers. We carefully select, train and support our carers because the way someone shows up in a client’s home matters. Skill matters, but so do reliability, communication, dignity and respect.
We also believe carers deserve to feel supported and valued in the work they do. If caring for others is work you take pride in, we’d like to hear from you.
Interested in becoming a Hentro carer?
Our Story
Hentro Care Connect began with a simple understanding: families need access to safe, dependable care at home - and carers need the training, standards and support to provide it well. Today, we’re working to bring a consistent standard of professional, personalised home-based care to communities across South Africa. Through careful assessment, thoughtful matching and ongoing support, we aim to give families greater confidence in the care their loved ones receive.
Not Sure What Kind Of Care You Need?
You don’t need to have all the answers before you contact us. Tell us a little about what’s happening and we’ll help you understand what support may be appropriate for you or your loved one.
Contact us for a complimentary home assessment.